STAFF SERVICES MANAGER I Job at Department of Corrections & Rehabilitation, Sacramento County, CA

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  • Department of Corrections & Rehabilitation
  • Sacramento County, CA

Job Description

Job Description and Duties

Individuals who are eligible for a Training and Development Assignment may also be considered for this position.

The California Department of Corrections and Rehabilitation (CDCR) Executive Office is seeking a highly motivated assistant with exceptional communication skills and attention for detail to work in a fast-paced environment. Under the general direction of the Assistant Secretary, Office of Legal Affairs, the Staff Services Manager I (Specialist) as a Special Assistant, will act as a liaison to specific divisions within the Department and keep the Assistant Secretary and the Chief Deputy General Counsels (CDGCs) informed on major policy issues, regulations, and initiatives. As the Special Assistant to the Assistant Secretary, the Staff Services Manager I (Specialist) will support the Assistant Secretary by managing and tracking all assignments for and from the Assistant Secretary and coordinate the Assistant Secretary's schedule. Perform administrative duties including, but not limited to: adhere to Department policies, rules and procedures; submit administrative requests including leave, travel, and training in a timely and appropriate manner. The Special Assistant will prepare complex analyses, conduct extensive research, and evaluate a variety of information relating to litigation, legislative and program history, and existing law. In addition, the Special Assistant will develop and evaluate alternatives, analyze data, and present findings and recommendations to the Assistant Secretary, the CDGCs, Executive Office, and program staff on complex subject matter areas. Consult with and advise administrators on a wide variety of subject-matter areas. Act as a liaison between the Assistant Secretary, the Governor's Office, Cabinet, and the Office of the Attorney General regarding highly sensitive and often critical issues. In the absence of the Assistant Secretary, the Special Assistant may represent the Department in meetings with the Executive Office, program staff, and staff from other departments. Prepare written documents to provide information and direction on issues related to Departmental programs and services such as amendments for legislation, Department position letters on legislative bills, and other legal correspondence. Analyze correspondence, research, and gather information to draft response memos and letters from the Assistant Secretary's Office.

Main communication for this position will be through email. Please ensure you have a valid email address on your application. CDCR/California Correctional Health Care Services (CCHCS) employees are encouraged to use their existing CDCR/CCHCS email address on their application.

This advertisement is for a Staff Services Manager I (Specialist) position located in Sacramento. Please indicate the position number on your application: 065-400-4800-029.

Human Resources Technology System

CDCR Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process.  HRTS will require new candidates to set up an account, which allows them to track their application’s progress.

Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. 

For HRTS communication, this is in reference to Job Requisition (JR) 2866. 

See essential functions attached to the Duty Statement.

You will find additional information about the job in the .

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not include any confidential information on any documents you submit for a job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

When submitting supporting documents, PDF file format is preferred.

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/2/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Corrections & Rehabilitation

CDCR Hiring Support - Postal

Attn: CDCR Hiring Support

P.O. Box 942883

Sacramento , CA 94283-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Corrections & Rehabilitation

CDCR Hiring Support - Drop-off

CDCR Hiring Support

10000 Goethe Rd, Application Drop Box

(Drop off not available on weekends and holidays)

Sacramento , CA 95827

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific instructions. 
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Benefits

1. Telework options
2. Laptop and cell phone provided
3. Free on-site parking

Benefit information can be found on the California Department of Human Resources (CalHR) website,  , and the CalPERS website,  .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at 

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at 

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at  .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Marion Bautista
(916) 926-3826
OLAPersonnelLiaison@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Office of Civil Rights
(916) 255-0458
M_CivilRights@cdcr.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

Answer the questions below in two pages or less using 12-point font. Do not provide a single narrative response, rather, state each question and respond with your answer after each question. Include your name and page number on each page.

  1. Describe your experience working collaboratively with executive staff to meet the department's or company's mission and goals.
  2. Describe your experience in reacting to adversity and organizing, coordinating, and effectively and thoroughly responding to multiple complex issues.
  3. Describe your experience communicating effectively both orally and in writing with high-level management, representatives of government agencies, and internal and external stakeholders.

Job Tags

Permanent employment, Full time, Work at office, Remote work, Weekend work,

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