Job Description

HVAC Manager – Residential Services 

Location: West Allis, WI

Job Type: Full-Time | First Shift 

Pay: Competitive + Full Benefits Package

About Us

Roman Electric is a trusted name in electrical, plumbing, and HVAC services throughout Wisconsin. We’re known for quality workmanship, professional service, and strong team values. We're currently seeking an experienced HVAC Manager to lead our Residential Home Services division and oversee daily operations, technician performance, and customer satisfaction.

Position Summary

As the HVAC Manager , you’ll be responsible for managing a team of union HVAC technicians and apprentices. You'll lead day-to-day field operations, support a performance-based sales model, and ensure code-compliant, high-quality residential service. This is a great opportunity for someone ready to step into a leadership role with a strong union team and the backing of an established company.

Key Responsibilities

• Supervise and support union HVAC technicians and apprentices
• Schedule daily residential service calls and manage job workflow
• Drive performance using a selling-tech model; support technicians in achieving sales and profitability goals
• Perform quality control checks, manage customer escalations, and ensure service satisfaction
• Provide technical guidance, coaching, and safety training
• Ensure code compliance and company safety policies are followed
• Quote HVAC work and assist in estimating and closing jobs
• Manage departmental inventory, equipment, and budget tracking

Qualifications

• 10+ years of HVAC experience (residential focus required)
• Supervisory or management experience preferred
• Experience with union environments is a plus
• Strong understanding of HVAC systems, diagnostics, and repair practices
• Excellent communication, leadership, and customer service skills
• Familiarity with scheduling software, CRMs, and Microsoft Office Suite
• Valid Driver’s License required
• Previous experience operating a cargo van, box truck, or oversized vehicle is preferred

Benefits

• 100% Employer-Paid Medical, Dental & Vision (no premiums for employees)
• 401(k) with Company Match
• $25,000 Life Insurance Policy (employer-paid)
• Short-Term Disability (employer-paid)
• Paid Time Off (PTO) + 6 Paid Holidays
• Tuition Reimbursement for work-related courses
• Work/Life Balance in a supportive environment

Schedule

• Full-Time, Monday–Friday
• Flexible start/end times based on scheduling needs
• Occasional field visits and emergency coordination as required

Apply Now!

If you’re ready to step into a leadership role where your skills, knowledge, and leadership are truly valued, apply today! Be a part of a company where quality work, great people, and long-term growth come together.

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